We’re here to help — 24 hours a day, 7 days a week.
If you have any questions, encounter issues with your account, or need assistance with deposits, withdrawals, bonuses, or gameplay, our support team is ready to assist you promptly and professionally.
Customer Support Channels
Live Chat
Available 24/7 directly on the website. Look for the chat icon at the bottom-right corner of the screen to speak with a support agent in real time.
WhatsApp (optional)
If enabled for South African users: +27 65 123 4567
Business hours: 9:00 AM – 10:00 PM SAST
Languages Supported:
We offer assistance in English, Afrikaans, and Zulu.
For Verification and Account Queries
If your request is related to identity verification, payment processing, or account security, please be ready to provide your registered email and username to help us assist you faster.
Head Office (For Legal Correspondence Only)
FlyBet Operations
Unit 7, Online Business Park
Cape Town, South Africa
Note: No walk-ins or player service at this location
Feedback
We value your feedback. If you have suggestions to improve our service or experience, feel free to reach out through any of the support channels above.